Hedge Funds: Choose the Right Partners to Meet Investors’ Operational Due Diligence

October 21, 2020

By Todd Sloan

Over the last few years, our clients across the investment management community have seen a heightened focus on operational due diligence driven by a surge of institutional money into hedge funds. In addition, several fraud cases have caused significant losses for even the savviest investors. Regulators are also shining a bright light on hedge funds as they have gained popularity across both retail investors and pension plans. Having the right technology and third-party relationships in place is more important than ever before.

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reconciliation, Hedge Funds, investment operations, investment management, due diligence, operational due diligence, data aggregation, operational risk, back office

Three Big Reasons Why Investment Managers’ Client Fee Billing Operations Need Workflows and Four-Eyes Reviews

October 08, 2020

By Doug Fritz

Client fee billing, invoicing and revenue management in the buy-side investment management community can become a significant source of risk and cost without an efficient workflow and audit process to manage review and approval checkpoints. Investment managers must be able to build and retain client trust as well as satisfy auditors. In today’s competitive and challenging market environment, the need for automated, accurate and timely invoicing is greater than ever.

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investment management, fee billing workflows, client invoicing, client fee billing, fee billing, chief financial officer, CFO, four eyes, revenue management

The Security Illusion in the Face of COVID-19

April 15, 2020

By Scott Rhodes and Todd Sloan

When we think about the transition from office worker to home worker, we think first about IT security: “lock it down!” Unfortunately, that mantra misses the big picture. McKinsey & Company says the most valuable asset of a firm is its people, and it is the operations-intensive environment of investment management reconciliation that underscores this sentiment. The role of skilled people and automation at the center of mission-critical, post-trade processes is apparent from both the standpoint of security and business continuity to eliminate single or multiple points of failure. That means not only protecting the business from being harmed by others; it also means ensuring business operations remain robust and efficient.

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reconciliation, investment operations, buy-side, COVID-19, investment management, managed services, remote workers

Why Trades Fail, the Consequences of Failed Trades, and the Key Role of Reconciliation

April 01, 2020

By Todd Sloan


Failed trades occur when the seller or the buyer does not meet their trading obligations on or before settlement date. Whenever this happens, the party who failed to deliver cash or securities on their side of the trade could face financial losses, fines and damage to their reputation on the street. Failing to meet their trading obligations may result in rating agencies downgrading their credit score, limiting their ability to shop around for the best counterparty relationships, and paying higher penalties under new T+2 settlement regimes.

While automation can play an important role, many investment operations managers are still dealing with errors and delays that lead to higher operational costs and risks. What is the solution? First, let’s take a look at the reasons why trades fail and their effects on the health of an investment management firm.

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reconciliation, failed trades, exception management, trade fails, settlement, investment management

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Tammy L. Johnson, Globeflex Capital L.P.

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